Privacy Policy

    At RootKitchen, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. We respect your privacy and strive to ensure that your personal information is handled securely and responsibly. By using our site, you agree to the collection and use of information in accordance with this policy.

    We collect various types of information to provide and improve our service to you. This includes information you provide directly to us, such as your name, email address, and payment details. We also collect information automatically as you navigate through our site, including IP addresses, browser types, and browsing behavior. Additionally, we may collect information from third parties, such as social media platforms, to enhance your experience with RootKitchen.

  • The information we collect is used to provide, maintain, and improve our services. We use your personal data to process transactions, communicate with you, and personalize your experience. Additionally, we may use your information to send you promotional materials, respond to customer service inquiries, and conduct research and analysis to better understand our customers' needs. Your information helps us to provide you with relevant content and offers.
  • We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes the use of encryption, firewalls, and secure servers. While we strive to protect your personal information, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
  • RootKitchen uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small data files that are placed on your device and used to remember your preferences and activities. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our site.
  • We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in operating our website, conducting our business, or serving you. These partners are required to keep your information confidential and use it only for the purposes we specify. We may also disclose your information if required by law or to protect our rights and safety.
  • Our website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. RootKitchen has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
  • RootKitchen does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records. If you believe that we might have any information from or about a child under 13, please contact us immediately.
    [email protected].
  • We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it. The criteria used to determine our retention periods include the nature of the information, the purposes for processing, and the legal requirements.
  • You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can also object to or restrict the processing of your data and request the transfer of your information to another party. To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.
  • RootKitchen reserves the right to update or change this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. It is your responsibility to review this Privacy Policy periodically for any changes. Your continued use of our services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated policy.
  • Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
  • With your consent, we may send you marketing communications about our products, services, and promotions. You can opt-out of receiving these communications at any time by following the unsubscribe link in the email or by contacting us directly. Even if you opt-out of marketing communications, we may still send you non-promotional messages related to your use of our services, such as order confirmations and customer service updates.
    [email protected].
  • RootKitchen may offer social media features and widgets, such as the Facebook "Like" button, which allow you to share information and interact with us on social media platforms. These features may collect your IP address and set cookies to function properly. Your interactions with these features are governed by the privacy policies of the companies providing them. We encourage you to read those policies to understand how your information is handled.
  • We may post customer reviews and testimonials on our website that contain personal information. By submitting a review or testimonial, you give us permission to post it on our site along with your name. If you wish to update or delete your testimonial, please contact us and we will make reasonable efforts to comply with your request.
  • RootKitchen uses secure third-party payment processors to handle your payment information. We do not store your payment card details on our servers. All transactions are processed through secure payment gateways that comply with the Payment Card Industry Data Security Standard (PCI-DSS). These payment processors have their own privacy policies, which you should review.
  • In certain cases, we may anonymize your personal information so that it can no longer be associated with you. We use anonymized data to perform statistical analyses and improve our services. Anonymized data may be shared with third parties for research, marketing, or other business purposes without further notice to you.
  • In the unlikely event of a data breach that compromises your personal information, we will notify you and the appropriate regulatory authorities as required by law. We will take all necessary steps to mitigate the impact of the breach and prevent future occurrences. Our data breach response plan includes measures to secure our systems and support affected individuals.
  • RootKitchen has appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Policy and applicable data protection laws. The DPO is responsible for monitoring our data processing activities, providing advice on data protection matters, and serving as a point of contact for data subjects and supervisory authorities. You can contact our DPO using the information provided below.